End-User License Agreement (EULA)

Last updated: 2 November 2026

This End-User License Agreement ("Agreement") is a legal agreement between you ("User" or "you") and Oylo, LLC ("Company," "we," "us," or "our") governing your use of our SaaS product (the "Service"). By accessing or using the Service, you agree to be bound by the terms of this Agreement. If you do not agree, do not use the Service.

1. Grant of Access

You are granted access to use the Service through our web application in accordance with the terms of this Agreement. This access allows you to create visual content using the Service’s tools and features, in accordance with this Agreement. The Service is provided solely for your personal or commercial use, as applicable, based on your payment of usage credits.

2. User Responsibilities and Acceptable Use

You agree to:

Use the Service only for lawful purposes and in compliance with all applicable laws and regulations.
Not engage in spamming, distributing malware, or violating intellectual property rights.
Not misuse the Service, including by attempting to reverse engineer, disrupt, compromise, or harm its integrity, performance, or security, such as introducing malicious code or overloading the system.
Keep your login credentials secure. While you may share them with others, you remain responsible for any activity on your account, including unauthorized actions taken by those you share them with.
Be solely responsible for the content you create and any consequences arising from its use.
Not use the Service to create deceptive or harmful content, including realistic fakes intended to deceive others.

3. Subscription & Payment Terms

Credits and Payments: Use of the Service requires pre-purchased credits. Credits can be topped up at any time and are deducted based on actual usage.
Free Trial: We provide an initial amount of free credits for new users to try the Service.
No Refunds: Payments for credits are final and non-refundable, except in cases where unused credits are refunded due to a valid claim.

4. Ownership and Intellectual Property

The Service, including all underlying software, algorithms, and intellectual property, is owned by the Company. This Agreement does not transfer any ownership rights to you. You may retain ownership of any output generated using the Service, provided it does not infringe on third-party rights.

5. Data and Privacy

User Data: Your data, including projects, presets, recordings, and other user-generated content, is stored privately and securely in the cloud.
Recorded Video: The source video streams are not recorded; only the transformed output is saved for your use. User-generated content will only be stored for your personal use, such as downloading and reuse, and will not be used by us without your explicit permission.

6. Limitations of Liability

The Company is not liable for:

Service interruptions or downtime.
Loss of data, including user projects, presets, or recordings.
Indirect, incidental, or consequential damages arising from your use of the Service, such as lost profits, business interruptions, or damage to reputation.
Our total liability is limited to the unused credits in your account at the time of the claim. If an issue arises, we will refund your remaining credits in full, but we will not be liable for any additional damages or losses.

7. Disclaimers

The Service is provided "as-is" without any warranties, express or implied, including but not limited to fitness for a particular purpose, merchantability, or uninterrupted availability. We do not guarantee that the Service will be error-free, meet your expectations, or operate without interruptions. You are solely responsible for ensuring the Service is suitable for your intended use.

8. Termination

We reserve the right to suspend or terminate your access to the Service at our discretion, including for violation of this Agreement. If we terminate your access, we will not retain your stored user data. All stored projects, presets, recordings, or other user-generated content will be permanently deleted.

If you wish to terminate your account, you may contact us via email with your request. Upon receipt, we will delete your data, including all stored projects, presets, recordings, and other user-generated content. Please note that refunds for prepaid credits are not available.

9. Governing Law & Dispute Resolution

This Agreement is governed by the laws of the State of Delaware. Any disputes will be resolved through binding arbitration in accordance with standard practices, or in small claims court, where applicable.

10. Modifications to the Agreement

We reserve the right to update this Agreement at any time. Updates will be communicated via email, through the Service, or via other reasonable means to ensure timely notification. Continued use of the Service after updates signifies your acceptance of the revised terms.

11. Third-Party Services or Software

The Service may depend on third-party services or software. While we strive to ensure continuity, we are not responsible for issues arising from the failure or performance of such third-party components. We may schedule maintenance or downtime as needed, and we will make reasonable efforts to notify users in advance of planned interruptions.

12. Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, and personnel from any claims, liabilities, damages, or expenses arising from your misuse of the Service or violation of this Agreement.

13. Feedback and Suggestions

Any feedback or suggestions you provide may be used by the Company without obligation or compensation. By providing feedback, you acknowledge that the Company may use your ideas for improvements, updates, or new features without granting you ownership or additional rights.

14. Export Restrictions

The Service may be subject to U.S. export control laws. You agree not to use or transfer the Service in violation of such laws, including restrictions related to embargoed countries or prohibited users.

15. Additional Features or Paid Add-Ons

Certain features or functionality may require additional payments or agreements, which will be clearly communicated prior to use.

By using the Service, you acknowledge that you have read, understood, and agree to be bound by this Agreement.